

- G SUITE INBOX APP ACTIVATION HOW TO
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This increases the response time and the dissatisfaction of your customers proportionallyĪ high-performance team keeps up with due dates, and maintains a considerable average response time, by having more control over task delegation. “I think someone else started this conversation so I won’t interfere”. Those employees more prone to laziness could simply say: “Someone else will handle these requests” Imagine what happens if everyone thinks that “someone” else will take over the task? There’s no way to keep track of who’s doing what, so besides miscommunication, you’re facing a potential lack of productivity spree in your team. Miscommunication among team membersĪnyone can reply to a complaint or requirement. Sure, there are ways to fix these issues, but they all will consume valuable time and extra resources.


In the beginning, it might sound practical, but besides the lack of security we mentioned before when you start deeply thinking about it, you’ll see how it could go wrong. Consequences of not addressing your Shared Inbox needs Well, if you haven’t tried it yet, please follow our advice and do not create an email address for everyone to access sharing email username and password. Let’s linger there for a little bit: if you need many people to access the same emails, but you can’t share messages with multiple emails, what can you do? Then, one day, a major disaster happens – you lose a big client for not addressing an issue on time – and you end up reading articles like this one. All you see is an endless email thread-miscommunication and chaos reign all over the office. Soon enough, it becomes a pandemonium, and no one knows who’s doing what. Now, the problem here goes way beyond the evident and total lack of security and protection this practice entails, especially when handling sensitive information in those hundreds of emails.
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In the past, a common thing to do was to set up a regular email account – for support or sales – and share the password with the entire team, exactly what Google tells us not to do.
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History hasn’t been fair with Shared Inboxes. We know Google Groups simply doesn’t work as a Shared Mailbox. Still, according to Google, the best way to manage a “Shared Mailbox” in your G Suite is creating a Google Group, which is an improvised solution for collaboration in your inbox. If you have multiple users frequently accessing the same account from various locations, you may reach a Gmail threshold, and your account will be temporarily locked down.” “Each Gmail account is intended and designed for use by an individual user. According to Google, this can lead to you to “reach a Gmail threshold and have account temporarily locked down” due to the high number of requests made by multiple people. So what is a Shared Mailbox after all? It is simply when you have multiple people logging into the same email address.
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Shared Inboxes have changed this perspective, and these companies are still not entirely familiar with the full potential of a G Suite shared mailbox. For a long time, people were used to handling their email as a personal tool. Shared Mailboxes are still unknown territory for some people.
G SUITE INBOX APP ACTIVATION HOW TO
It also happens when companies don’t know how to set up a G Suite Shared Mailbox properly. However, many of these companies still have no idea of how to handle the tools offered by Google Workspace properly. Google Workspace, formerly known as G Suite, works like any other SaaS tool, pretty straightforward. Understanding the basics of Google Workspace (former G Suite) You will also learn how to turn them into solutions for your company promptly and without using additional and complicated software. Here you have some of the most common mistakes companies make with their shared mailboxes in Gmail. And they come up with some solutions that can bring a bunch of problems. Then they start using Gmail, trying to figure out how to share their business’ emails in the most effective way possible. In their minds, it’s just setting up G Suite for their organization, period. When first using G Suite in their companies, users aren’t generally thinking about how to set up a Shared Mailbox. G Suite can be slightly tricky with its users, and that’s why people usually start their G Suite journey on the wrong foot. You are probably one of them and might be doing your own G Suite Shared Mailbox wrong. Offered by Google, it provides a broad range of productivity tools, widely used by 5 million companies around the world. If you’re reading this, chances are you know what G Suite is and what it is suitable for.
